Privacy Policy

Effective Date: 14 September 2025

Last Updated: 14 October 2025

1. Who We Are

The Deltagram ("we", "us", or "our") is operated by Monsoon Media Limited, headquartered in Dhaka, Bangladesh.

While we are based in Bangladesh, we recognise the importance of safeguarding personal data globally and are committed to complying with privacy laws in all regions where we operate or serve users, including:

European Union General Data Protection Regulation (GDPR)
UK General Data Protection Regulation (UK GDPR)
California Consumer Privacy Act (CCPA/CPRA)
Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
And other applicable regional laws

2. Scope of This Policy

This policy applies to all visitors, users, and others who interact with our website www.thedeltagram.com, regardless of geographic location.

By using our services, you agree to the collection, use, and sharing of your data as described in this policy.

3. Data We Collect

3.1 Personal Data (You Provide)

Name, email address, phone number
User account credentials
Content you submit (e.g., posts, comments, images)
Payment details (if applicable)
Your preferences and feedback

3.2 Automatically Collected Data

IP address
Device and browser type
Operating system
Location (approximate, based on IP)
Usage data (pages visited, time spent, clicks)

3.3 Cookies and Tracking Technologies

We use cookies and similar tools to:

Remember user preferences
Measure site performance
Provide personalised content and ads

You can manage cookies via our [Cookie Settings] or your browser.

4. Why We Collect Your Data

We use your information for:

Providing and improving our services
Sending updates, newsletters, and promotional content (only with consent)
Personalizing your experience
Ensuring site security and preventing fraud
Complying with legal and regulatory obligations

5. Legal Grounds for Processing

Depending on where you reside, we rely on one or more of the following legal bases:

Consent (e.g., newsletter signup, marketing)
Contractual necessity (e.g., delivering services you requested)
Legal obligation (e.g., tax, anti-fraud)
Legitimate interests (e.g., analytics, site improvement)
Public interest (in specific jurisdictions)

6. Who We Share Your Data With

We never sell your personal data.

We may share data with:

Service providers (hosting, analytics, payments, marketing tools)
Business partners (if relevant, with your consent)
Legal or regulatory authorities (when required)
Successors (in case of mergers, acquisitions)

All third parties are required to safeguard your data under strict contractual obligations.

7. International Data Transfers

As we operate globally, your data may be transferred to or stored in servers outside your country (e.g., USA, EU, Singapore). When this occurs, we ensure appropriate safeguards, such as:

Standard Contractual Clauses (SCCs)
Data Processing Agreements (DPAs)
Adequacy decisions (where applicable)

We aim to comply with global best practices for cross-border data flows.

8. Your Rights by Region

Depending on your country or region, you may have the following rights:

8.1 Under GDPR (EU/UK)

Right to access
Right to rectification
Right to erasure ("Right to be forgotten")
Right to restrict processing
Right to data portability
Right to object
Right to withdraw consent

8.2 Under CCPA/CPRA (California, USA)

Right to know what data we collect and why
Right to request deletion
Right to opt-out of “sale” of personal data (we do not sell data)
Right to non-discrimination for exercising privacy rights

8.3 Under PIPEDA (Canada)

Right to access and correct personal information
Right to challenge our compliance

To exercise your rights, email us at: privacy@thedeltagram.com

We aim to respond within 30 days.

9. Data Retention

We retain your data only for as long as necessary:

To fulfill the purposes described in this policy
To comply with legal or regulatory obligations
To resolve disputes or enforce agreements

You can request deletion at any time, and we will honor that unless legally obligated to retain certain data.

10. Data Security

We implement industry-standard security measures, including:

HTTPS encryption
Firewalls and intrusion detection
Secure servers and databases
Access controls and authentication
Regular audits and backups

However, no system is 100% secure. Users are encouraged to take precautions with their credentials and devices.

11. Children’s Privacy

We do not knowingly collect personal data from children under:

13 years (USA)
16 years (EU/UK)
As defined by local law

If we learn we’ve collected data from a child without parental consent, we will delete it immediately.

12. Third-Party Services and Links

Our website may contain links to external websites or use third-party services (e.g., Google Analytics, YouTube, payment processors). These services have their own privacy practices. We recommend reviewing their policies.

13. Changes to This Policy

We may update this policy to reflect changes in technology, law, or our business practices. You’ll find the latest version always available on our site, with the “Last Updated” date at the top.

Major changes will be communicated clearly.

14. Contact Us

If you have questions, concerns, or requests regarding your data, please contact us:

privacy@thedeltagram.com

Postal Address:

The Deltagram

Monsoon Media Limited

10 B, Point 11

House 25, Road 11, Block H, Banani

Dhaka— 1213, Bangladesh

15. Supervisory Authority & Complaints

Depending on your jurisdiction, you have the right to complain to a data protection authority.

For example:

EU/UK: Your local Data Protection Authority (DPA)
US/California: Contact the California Attorney General
Canada: Office of the Privacy Commissioner of Canada

We encourage you to contact us first — we take privacy seriously and will aim to resolve your concerns quickly.

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